Tommie Copper® proudly guarantees the quality, performance and fit of all our products. If you are not completely satisfied with your Tommie Copper® purchase or gift, simply return the item within 60 days of purchase for a refund. Please note, it can take up to ten days for your refund to be credited upon Tommie Copper® receiving your returned package.
If you wish to exchange an item, please return your item(s) for a refund and place a new order on www.tommiecopper.com
or call our Customer Service Department (855-851-5100).
Please fill out the return reasons on the front of the packing slip and include it with your return. To better track your return, please use a traceable shipping method. Canadian Returns
Tommie Copper®, Inc. is proud to announce an exclusive deal with our Canadian partner, Showcase.
Starting July 13th 2015, Canadian orders must be placed on the following website:
Returns and exchanges for any orders on or after July 13th 2015, will need to follow Showcase’s policies.
*If the Canadian order was placed with Tommie Copper®, Inc. prior to July13th; please call 1-855-692-8291
for additional information on returns and exchanges.
Many questions can be answered by visiting: www.tommiecopper.com
. You can also call us toll-free at 1-855-851-5100 or email us at: firstname.lastname@example.org.HOURS OF CUSTOMER SERVICE:
Monday-Friday: 9AM-7PM EST
Please check our contact
page for holiday hours and/or closings.