Free Shipping on orders of $75+DETAILS

Everyday Free Shipping


Free Shipping

Receive free shipping on orders of $75 or more shipping to the Contiguous U.S.*

*Free shipping is determined after all discounts and before taxes.

Standard shipping rates apply for orders shipping to Canada, Alaska, Hawaii, & US Territories.

Click here for more information.

Returns & Exchanges

Tommie Copper® proudly guarantees the quality, performance and fit of all our products. If you are not completely satisfied with your Tommie Copper® purchase or gift, simply return the item within 60 days of purchase for a refund. Please note, it can take up to ten days for your refund to be credited upon Tommie Copper® receiving your returned package.

If you wish to exchange an item, please return your item(s) for a refund and place a new order on or call our Customer Service Department (855-851-5100).

Return Policy

  • All Tommie Copper® products come with a 60-day money back guarantee, which begins the day your order ships.
  • All products must be returned in their original condition. Undershorts must be returned unopened in order to receive a refund.
  • Initial shipping fees are non-refundable.
  • If your returned items were purchased using a coupon or promotion, we will subtract the value of the coupon or promotion from your return credit.
  • Refunds will be issued in the payment form that they were originally received. Cost of return shipping is the responsibility of the purchaser.
  • Returns will only be processed for orders placed either online at or with the Tommie Copper® Customer Service Team. Please note that our flagship store cannot process returns for online orders.
  • E-Gift Cards cannot be returned, refunded, or exchanged for cash.
  • If a return is less than the total amount of an order paid for with an E-Gift Card, the refund will be placed on the E-Gift Card used.
  • Items marked as "Final Sale" cannot be returned.
Return Instructions


Port Logistics Group
c/o Tommie Copper, Inc.
125 Castle Rd.
Secaucus, NJ 07094
Please fill out the return reasons on the front of the packing slip and include it with your return. To better track your return, please use a traceable shipping method.


Many questions can be answered by visiting: You can also call us toll-free at 1-855-851-5100 or email us at:


Monday-Friday: 9AM-7PM EST
Saturday: CLOSED
Sunday: CLOSED

Please check our contact page for holiday hours and/or closings.