Free Shipping on orders of $75+ DETAILS

40% Off Sitewide* (*Exclusions apply)

GENERAL INQUIRY

ORDERING ONLINE

SHIPPING AND DELIVERY

RETURNS AND EXCHANGES

What is Tommie Copper®?

Tommie Copper® was founded in 2010 with the simple goal of helping people live comfortable, healthy, happy lives. We call it Wearable Wellness.

Our comfortable compression apparel, sleeves, and socks are designed for everyday wear, providing muscle recovery, support, improved circulation, and helping to reduce pain and swelling. We believe in wearable wellness and engineer our products with our exclusive 4D multi-directional weave, patent-pending, Copper Znergy® technology that eliminates odor causing microbes on the fabric and provides UPF 50+ protection from the sun’s harmful rays. At Tommie Copper® we are dedicated to dressing well, supporting and improving your life at work, sport or play, every day.

What is the difference between Core, Performance and Pro-Grade Compression products?

Core: Our Core compression apparel and accessories support everyday movement, facilitate recovery, and minimize overworked muscle soreness.

Performance: Our Performance product line provides extra support and are tailored in heavy weight fabric with ergonomic paneling and contoured seams for targeted compression.

Pro-Grade: Our Pro-Grade products are our most innovative and technical compression garments. They feature maximum support for relief & recovery.

How should it fit?

You can determine sizing by clicking the "Sizing Chart" link on each product page. If your measurement falls between sizes for a compression product, we recommend choosing the larger size for a more gentle compression or the smaller size for a more firm compression.

How long should I wear my Tommie Copper® compression products?

At Tommie Copper® we have designed our products to take the pain and difficulty of wearing compression apparel out of the equation, so you can wear it all day at work, rest, or play.

How do I wash and dry my Tommie Copper® products?

We recommend following these care instructions to maximize the durability your Tommie Copper® products.

All Tommie Copper® products are machine washable. Product specific washing instructions are also located on the garments’ tag, collar, or packaging.

Wash in cold water with like colors. Do NOT use bleach or fabric softener.

Tommie Copper® sleeves, socks, tops, and bottoms are dryer safe. Tumble dry on a gentle setting and do NOT use dryer sheets.

Tommie Copper® gloves and accessories should be air-dried.

How long do these products last?

Tommie Copper® garments are designed to last 50+ washes. By following our washing instructions, you can maximize the life of your garment.

Which web browsers provide the best experience on the
Tommie Copper® site?

Tommie Copper® recommends using Google Chrome or Mozilla Firefox browsers.

How do I reset my Tommie Copper® account password?

To reset your account password, go to “My Account” in the top right corner of the Tommie Copper® homepage. If you are already logged in, select the "ACCOUNT SETTINGS" link from the top menu list.  Enter your Current Password, New Password, Confirm Password. If you are not logged in, enter your email address and select the "Forgot Password" link. Check your email inbox (including junk and spam folders) for your password reset instructions.

How do I apply a coupon code to my order?

When you are ready to checkout 

Once you have added all your items to the shopping cart, click "Proceed To Checkout". On the right side of the Checkout page, click the link for "Coupon/Gift Certificate" and enter your coupon code into the field and click "APPLY". Coupon codes must be added to your shopping cart prior to completing checkout.

Coupons and promotional offers are only valid on tommiecopper.com for orders shipping within the United States and Canada. Shipping offers vary by location.

Can I combine coupons?

Only one coupon code can be applied per order.

Coupons and promotional offers are only valid on tommiecopper.com for orders shipping within the United States and Canada. Shipping offers vary by location.

Can you apply my discount after I've completed my order?

Tommie Copper® cannot retroactively apply coupons to orders. Coupons must be applied in your shopping cart before your order is finalized.

Can I add to, change or cancel my order once it has been submitted?

Unfortunately, once payment has been submitted, additions, changes or cancellations cannot be made to the order.

What do I need to know about redeeming an E-Gift Card?

  • Tommie Copper® E-Gift card are no longer available for purchase.
  • Tommie Copper® reserves the right to refuse, cancel, or freeze E-Gift Card transactions for suspected fraud or where in violation of Tommie Copper® policies.
  • E-Gift Cards and balances are not transferable.
  • Tommie Copper® E-Gift Cards are only redeemable on U.S. orders placed directly through www.tommiecopper.com, or by calling customer service at 855-692-8291.
  • To use a Tommie Copper® E-Gift Card, you will need to be logged into your account as you check out. If you do not have a Tommie copper® account, please create one prior to checking out.
  • To check the balance of you E-Gift Card, please contact customer service at 855-692-8291. You will need the E-Gift Card number.
  • Lost or stolen E-Gift Cards will not be replaced without the required proof of purchase.
  • E-Gift Cards cannot be returned, refunded, or exchanged for cash.
  • If the value of your E-Gift Card is greater than the amount of your total purchase, you will be able to use the remaining balance for future purchases.
  • If the value of your E-Gift Card is less than the amount of your order total, you must use an additional form of payment to complete the purchase.
  • If merchandise purchased using an E-Gift Card is returned, the dollar amount of the refund will be added to the balance of the E-Gift Card used. Refunds for returns will be reloaded on E-Gift Cards on a priority basis over other methods of payment used in original order.
  • Tommie Copper® E-Gift Cards are only redeemable on U.S. orders placed directly through www.tommiecopper.com or by calling customer service at 855-692-8291.
  • The expiration date of the E-Gift Card is five years from when funds were last added to the card except where prohibited and limited by law.

Will checking out as a guest create an account for me?

No, checking out as a guest will not create an account. Submitting an order using an email address will NOT create an account on tommiecopper.com. If you wish to create an account, you may register by clicking “Register/Log In” under the “My Account” drop down menu on the top right corner of the homepage.

Can I place an International Order online?

Tommie Copper® currently only ships to the United States and Canada .

Does Tommie Copper® offer military, teacher, and service discounts?
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Tommie Copper® is proud to partner with VerifyPass to offer 15% Off to teachers, members of the military, and first responders. If you are registered with VerifyPass, you can receive a 15% off your order by verifying your membership here.

Please note the following:

  • If you are a teacher, member of the military (active or retired) or a first responder, you must already be registered with VerifyPass. If you aren't already registered, you can do so by visiting the VerifyPass website at www.verifypass.com prior to shopping at Tommie Copper®.
  • If you are already registered but having difficulties with verification during checkout; please contact VerifyPass directly. Tommie Copper® does not have access to your VerifyPass account.
  • Your VerifyPass 15% off can only be applied to online orders.
  • Your VerifyPass 15% off cannot be combined with other Tommie Copper® promotions or offers.

What shipping methods are available from Tommie Copper®?

 
You will receive a shipment confirmation email once your order has shipped. Please note that we cannot control shipping delays on the part of the carrier.
If you have any questions regarding your order, please contact us at info@tommiecopper.com or call us at 855-692-8291 Monday – Friday 9am – 6pm EST. 
 

Free Shipping Everyday Value*

Free Standard Shipping on orders of $75 or more that ship to the contiguous U.S.

*Standard shipping rates apply for orders shipping to Alaska, Hawaii, and US Territories


Standard Shipping - $4.99*

Estimated Delivery: 4-7 Business Days

Delivery Service: DHL Expedited (with final delivery completed by USPS) to PO Boxes, residential and business addresses.

*$12.99 for shipments to Alaska, Hawaii, and US Territories

 

2-3 Day Shipping - $9.99* 

Estimated Delivery: 2-3 Business Days

Orders must be placed by 1pm EST.

Delivery Service: DHL Expedited Max to physical addresses (addresses entered with a PO Box will automatically be adjusted to our Standard Shipping Method to ensure delivery).

*Not available for shipments to PO Boxes, APO addresses, Alaska, Hawaii, and US Territories.

 

Next Day Shipping - $24.99* 

Estimated Delivery: 1 Business Day

Orders must be placed by 1pm EST.

Delivery Service: From FedEx Overnight to physical addresses (addresses entered with a PO Box will automatically be adjusted to our Standard Shipping Method to ensure delivery).

*Not available for shipments to PO Boxes, APO addresses, Alaska, Hawaii, and US Territories.

 

International Economy - $74.99*

Estimated Delivery: 2-5 Business Day

Orders must be placed by 1pm EST.

Delivery Service: From FedEx International.

*Only available to Canada.

 

Can I place an order shipping to Canada?

International Economy - $74.99*

Estimated Delivery: 2-5 Business Day

Orders must be placed by 1pm EST.

Delivery Service: From FedEx International.

*Only available to Canada.

 

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