Frequently Asked Questions
- How was Tommie Copper started?
- What does Cu29 mean?
- What are the benefits of Tommie Copper compression wear for the lower extremities?
- Who wears Tommie Copper?
- When will I start to feel the benefits of wearing Tommie Copper compression gear?
- When should I wear my Tommie Copper compression gear?
- Are there any potential issues from wearing the fabric used in Tommie Copper products?
- How do I care for my Tommie Copper products?
- How can I get more info about Tommie Copper products?
- What is the Tommie Copper Comfort Challenge / Return policy?
- How long will it take to receive my Tommie Copper order?
- Having trouble with sizing?
- How do I exchange my Tommie Copper products for a different size, product or color?
Tom Kallish founded Tommie Copper in 2010. A middle-aged and self-professed weekend warrior, Mr. Kallish suffered a traumatic water skiing accident requiring multiple surgeries on his back, knees and hips leaving him with chronic debilitating arthritic pain. Finding only uncomfortable, restrictive and bulky medical compression available, he created Tommie Copper compression wear. Tommie Copper compression uses multi-directional support and proprietary fabric to provide supportive relief to users while being comfortable enough to be worn throughout the day.
Cu is the elemental symbol for copper and 29 is the atomic number for copper. Use it to remember Tommie Copper!
The most important thing to remember is that compression products are only beneficial when they are being worn. If they are uncomfortable, bulky and can only be worn for short periods of time, they will not be very effective. That is why all Tommie Copper products are manufactured using a proprietary compression fabric that by design is so comfortable you may forget you are wearing it.
Compression helps stabilize and support muscles. Gravity can cause a build-up of fluid in the muscles and surrounding tissue, not only from overuse or repetitive movements, but also during and after exercise. This increased swelling may result in limited mobility and stiffness due to inflammation. Compression helps provide support for tired, sore legs.
Tommie Copper products are designed to be worn by anyone seeking support that can provide relief from daily aches and pains. Everyone from Olympic runners to grandmothers who like to garden can benefit from the comfortable compression provided by Tommie Copper Compression wear.
We are all different, therefore the benefits of wearing Tommie Copper Compression products can start immediately for some people, while for others the benefits may occur gradually over time. Wear these compression products as often as you can to experience their beneficial support. Tommie Copper Compression products are designed to be one of the most comfortable compression wears available, so comfortable in fact, customers report only taking them off to shower.
Tommie Copper compression wear is designed and manufactured with the goal of being the most comfortable compression wear available. Comfort should be a key factor when deciding on compression gear because compression products can only work when you are wearing them; Because Tommie Copper compression wear is so comfortable and functional, it is our recommendation to wear Tommie Copper compression products for as long and as often as possible. People report that they sleep in their Tommie Copper products.
In rare cases people may have an allergic reaction, if this happens, stop wearing them immediately.
All Tommie Copper products are machine washable. Wash in warm water with like colors, tumble dry low heat, do not use bleach or dryer sheets. Please note that Tommie Copper gloves should be line dried and not placed in the dryer.
You can contact a Tommie Copper representative by email at email@example.com or by phone at 855-MYCU291 (855-692-8291). Our Customer Relations Team is available Monday through Friday from 8:00am – 8:00pm and Saturday 10am - 3pm EST.
Tommie Copper is so confident that our comfortable compression products can make a difference for you or someone you know, that we offer a 30 day unrestricted return policy, minus the applicable shipping and handling incurred. Please include the original packing slip with your return and instructions on whether you are returning or exchanging your purchase. Please allow up to two weeks for the refund or exchange to be credited or the replacement product to be delivered. Also, please include a small note telling us how we can better serve you in the future.
You will receive your order based on the shipping method you selected when checking out.
|Standard Shipping||5 to 10 Business Days|
|Expedited Shipping||2 to 4 Business Days|
|Express Shipping||1 to 2 Business Days|
If you're having trouble with sizing, please refer to our sizing charts, located on each product page. Just click on the blue link that reads "Sizing Chart", directly above the "Add to Cart" button.
If you would like to exchange your Tommie Copper products for a different size, product or color, please feel free to send your items and packing slip to:
181 Marsh Hill Road
Orange, CT 06477
Simply indicate on your packing slip that you are exchanging and indicate the size, product and color you would like to receive in exchange.